Automated Travel Module creates tickets and reports and interacts with the customer support team. Automatically ticket the queued PNR by applying the rules and criteria without manual intervention. These are the key differentiators why you should invest in a Automated Travel Module
When agents perform a booking, the PNR is sent to a ticketing queue linked, reviews the PNRs, and issues the ticket if everything is in order. The PNR can be imported from one PCC to another.
Using automation saves time and money by lowering the demands on your customer service, but the benefits don't stop there. You get to reduce the waiting time and increase the ticketing rate eventually.
Handle multiple accounts on a single window. Configure other sub-agencies and manage them together efficiently. Not just that, the Automated Travel Module applies markup & contracts automatically.
You can customize everything from the bot's design to how it behaves when making the bookings. You can customize features like its look & feel and language options.
When a PNR is placed on the Read Queue and quickly passed down to the necessary checks at the In-progress Queue and moved to the Success Queue, if failed, moved to the Failure Queue.
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